Refund policy

At SnDCreation, we take pride in the quality of our products and services. Please review our policy before making a purchase.

All Sales Are Final

We do not offer refunds, returns, or exchanges for change of mind, incorrect ordering, buyer's remorse, or any reason outside of our responsibility.

Exceptions

We will provide a replacement, repair, or refund only if:

• Your order was incorrect due to our error.
• Your item arrived damaged or was broken as a result of our handling or packaging.
• We determine that the issue was caused by our mistake.

Reporting an Issue

If you believe your order qualifies for an exception, you must contact us within [3–7] days of receiving your order.

Please include:

• Your order number.
• A description of the issue.
• Clear photos of the product, packaging, and any damage.

Failure to report the issue within this timeframe may result in your claim being denied.

Refunds

If your claim is approved, we will determine the appropriate resolution, which may include:

• A replacement item.
• A repair (if applicable).
• A refund to your original payment method.

Non-Refundable Situations

We do not issue refunds for:

• Change of mind.
• Incorrect size, color, or product selected by the customer.
• Normal wear and tear.
• Damage caused after delivery due to misuse, accidents, improper storage, or customer handling.
• Shipping delays caused by the carrier.

By completing your purchase, you acknowledge that you have read and agree to this Return & Refund Policy.

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This version is firm while remaining professional. If you sell online, make sure your policy also complies with any consumer protection laws that apply where you do business, as some jurisdictions require refunds or other remedies in certain situations regardless of store policy.